Chapka Travel Insurance Review 2025: The Best Choice for European Travelers?

Looking for a Chapka travel insurance review? As a specialist for European travelers, Chapka offers tailored contracts like Cap Assistance (holidays) and Cap Adventure (long stays). This guide analyzes their coverage and helps you choose the best plan for Thailand.

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Chapka Travel Insurance Review: Our Verdict in Brief

Chapka stands out with its tailored approach, offering a solution for every traveler profile (especially EU residents).

  • Best for: Travelers seeking a contract perfectly adapted to their project (vacation, world tour, Working Holiday, studies…).
  • Main strength: Specialized and clear contracts so you only pay for necessary coverage.
  • Flagship plans: Cap Assistance 24/24 (trips under 90 days) and Cap Adventure (trips over 90 days).
  • Trustpilot Score: 4.5 / 5 (based on +2600 reviews).

Analysis of Chapka Offers for a Trip to Thailand

Chapka’s philosophy is simple: “insurance for every trip”. Instead of a one-size-fits-all formula, they offer a range of contracts designed for specific needs. For a trip to Thailand, two offers mainly stand out.

Criteria Cap Assistance 24/24 Cap Adventure
Ideal Profile Vacations, tourist stays World tour, nomads, long stays
Trip Duration Up to 90 days From 3 to 24 months
Medical Cap 💉 Up to €1,000,000 Up to €200,000 (extensible)
Cancellation ✅ Yes (optional) ✅ Yes (optional)
Luggage 🧳 Yes (included) ❌ No (available on other plans)
Price (indicative) From €30 for 15 days Very competitive for long duration

1. Cap Assistance 24/24: The Ultimate Vacation Insurance

The Cap Assistance 24/24 contract is the perfect solution for tourist stays of less than 3 months in Thailand. It is a comprehensive multi-risk insurance that covers the essentials and more.

  • Target Audience: Travelers, families, and seniors going on vacation for a maximum duration of 90 days.
  • Medical Cap: Up to €1,000,000, a very comfortable amount that largely covers unforeseen events in Thailand.
  • Included Guarantees: Medical expenses, 24/7 repatriation assistance, civil liability, and luggage insurance up to €3,000.
  • The Strong Point: Very complete coverage for a rate that remains very reasonable, ideal for traveling with peace of mind.

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2. Cap Adventure: Protection for Long-Term Travelers

For those planning more than just a short stay, the Cap Adventure contract is the benchmark. Designed for world tours, backpackers, and digital nomads, it offers solid coverage for trips longer than 90 days.

  • Target Audience: Travelers from 3 to 24 months, round-the-world travelers, nomads.
  • Flexibility: The contract is subscribed for the exact duration of your trip.
  • Notable Guarantees: Medical expenses up to €200,000 (no deductible), repatriation assistance, early return in case of family emergency.
  • The Bonus: The insurance is valid in your home country during returns of less than 30 days, a real plus.

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3. Other Specialized Contracts to Know

Chapka’s strength lies in its ability to offer targeted contracts that you can explore in detail:

  • Cap Working Holiday: For Working Holiday Visa holders.
  • Cap Student: For internships or studies abroad.
  • Cap Volunteer: For international volunteering missions.
  • Cap Cancellation: A cancellation-only insurance if you only need this guarantee.
Infographic of Chapka travel insurance 6 commitments: tailored contracts, emergency management, transparency, follow-up abroad, inspiration, and experience.
A visual summary of the values and commitments that make Chapka Insurance strong.

Chapka Insurance Thailand: Pros and Cons

👍 What we like about Chapka

  • Specialization: Their greatest asset. You choose a contract that corresponds precisely to your project, without paying for superfluous guarantees.
  • Clarity: Contracts are written to be understood, without unnecessary jargon, one of Chapka’s key values.
  • Reputation and Reliability: A historic player (2002) backed by the Aon group is a guarantee of seriousness and recognition in the market.
  • Simplicity and Responsiveness: Subscription is simple and Chapka makes a point of ensuring good follow-up of your issues abroad.

🤔 Points of Attention

  • A Broker, Not a Direct Insurer: Chapka negotiates contracts with major assistance providers (Europ Assistance, AXA…). The name on the certificate may therefore vary.
  • Choose Your Contract Carefully: Specialization is an advantage, but it implies identifying your needs well so as not to choose the wrong formula.
  • Medical Caps: Although sufficient for Thailand, the caps of some contracts (like Cap Adventure) are lower than those of other players like Heymondo.

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Our Verdict on Chapka

Should you choose Chapka for your trip to Thailand? Our opinion on Chapka insurance is very positive, provided you fit the profile (European resident). Chapka is not necessarily the cheapest for minimal protection, but it is an excellent choice if you prioritize safety, clarity, and coverage perfectly adapted to the nature of your trip.

For a classic tourist stay, Cap Assistance 24/24 is a complete and reassuring multi-risk formula. For a gentle expatriation or a world tour, Cap Adventure is a market reference. By choosing Chapka, you opt for the peace of mind of a specialist.

To see where this offer stands among the best options, check our comprehensive comparison of insurance for Thailand.

Frequently Asked Questions (FAQ)

Is Chapka an insurer or a broker?

Chapka is an insurance broker. This means they design and negotiate tailored contracts with big names in assistance (like Europ Assistance or AXA) to offer the best guarantees at the best price. You therefore benefit from Chapka’s expertise and the power of a large group’s network.

Can I subscribe to Chapka insurance if I am already in Thailand?

Yes, for most contracts like Cap Adventure, it is possible to subscribe even after your departure. However, be careful, a waiting period (period during which you are not yet covered) may apply. Always check this point in the general conditions of the contract you are interested in.

Is my credit card insurance (Visa, Mastercard) sufficient?

No, this is rarely the case. Classic credit card guarantees are often limited: lower reimbursement caps, significant deductibles, coverage duration of 90 days maximum, and frequent exclusions. For a complete analysis, consult our guide dedicated to credit card coverage while traveling.

How does assistance work in case of hospitalization?

In case of a serious problem requiring hospitalization, you must contact the assistance platform (available 24/7) before incurring expenses. The assistance provider will then organize direct payment with the hospital, thus avoiding you having to advance large sums. For small consultations, you generally advance the costs and ask for reimbursement afterwards, electronically.

How does Chapka compare to ACS or Heymondo?

Chapka excels in tailored contracts for specific projects (long stays, WHV). For a very tight budget and if you are under 40, check our review of ACS. If you prioritize the highest medical caps and a mobile app, our analysis of Heymondo will interest you.

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